Reliance Eye-Hye® SmartLevel™ Remote Water Level Indication System (Clark-Reliance)

The Reliance Eye-Hye® SmartLevel™ Remote Water Level Indication System (Clark-Reliance) helps operators monitor boiler drum water level from the control room or other remote locations. The Eye-Hye SmartLevel system uses patented technology to monitor the condition of its water level probes. As a result, operators gain clearer insight into boiler level indication and probe maintenance needs.

When residue or mineral build-up affects probe reliability, the system activates a blue blowdown indicator. Therefore, operators know when probe column blowdown is required. This smart diagnostic function helps reduce unnecessary blowdowns, nuisance repair trips, and exposure to hazardous boiler areas.

The system also helps distinguish contaminated probes from probes that need replacement. In addition, it can identify module or peripheral failures, which helps simplify troubleshooting. Remote indicators provide at-a-glance level information, system status, and blowdown notification.

Westech Industrial offers the Eye-Hye SmartLevel remote water level indication system across Canada. Our team can support product selection, service requirements, and integration with broader boiler monitoring needs. For projects requiring panels, enclosures, or packaged solutions, Westech can also support custom fabrication and project-specific assemblies.

Quantity

PRODUCT FEATURES

REQUEST FOR INFORMATION

Description

Smart Probe Diagnostics for Eye-Hye SmartLevel

The Eye-Hye SmartLevel system monitors the condition of the probes that sense water level in the boiler steam drum. This smart diagnostic technology helps operators maintain reliable boiler water level indication. Instead of relying only on routine blowdowns, teams can respond when the system identifies a cleaning need.

The system can distinguish contaminated probes from probes that require replacement. This helps maintenance teams avoid unnecessary repair trips. It also supports better planning because operators can see when blowdown is required.

Blue Blowdown Notification

The blue blowdown light gives operators a clear maintenance signal. When the blue light illuminates, a blowdown is due. This notification tells the control room or other remote locations that probe cleaning is required.

As a result, operators can reduce frequent blowdowns and clean the probe column when needed. This approach helps extend probe and valve life because blowdowns create wear. It also helps reduce operator exposure to hazardous boiler areas.

Remote Water Level Indication at a Glance

Remote indicators provide critical boiler level information quickly. The indicator uses red, green, and white lights to show water level conditions. White lights highlight normal water level, so operators can identify deviations faster.

Remote indicators can sit up to one mile from the boiler. In addition, teams can add multiple indicators where operators need convenient visibility. Weatherproof enclosures can also support in-plant locations.

The Eye-Hye SmartLevel system also includes a system status indicator. This alerts operators to system errors, including individual level detection module or peripheral failures. Therefore, teams can act faster when troubleshooting.

4-Wire Indicator Circuit

The system uses a 4-wire indicator circuit between the control unit and remote indicator. This helps lower installation costs compared with traditional systems requiring up to 25 conductors.

The indicator also cycles with the controller for continuous communication. This fail-safe communication helps maintain confidence in the remote indication system.

SC Series Control Unit

The SC Series Control Unit uses a modular design with rugged, vibration-resistant connections. It supports probe level detection modules, peripheral accessory boards, and field wiring terminations. Wire guides also help reduce stress at wire terminations.

The control unit provides alarms and trip circuits at field-selectable levels. It also supports 2 out of 3 voting logic, along with time delay on actuation and release. Therefore, operators can configure the system for the application.

Retrofit-Friendly Upgrade Path

The Eye-Hye SmartLevel system can upgrade existing Eye-Hye installations without modifying the existing probe column or probes. Remote and local LED indicators come in two sizes. They also fit existing control room panel cutouts.

A typical system can be upgraded in a few hours. For existing systems, the original serial number helps support the correct upgrade recommendation.

Conductivity Probe Options

Clark-Reliance offers conductivity probe options for a range of boiler applications. Traditional probes support lower and medium pressure requirements. Brazed probes offer one-piece construction for harsh service or frequent cycling applications.

Each probe undergoes three testing methods to support reliability across variable boiler water chemistry. In addition, high-pressure probe options help support applications up to 3000 PSI.

Applications

The Eye-Hye SmartLevel system supports boiler applications where operators need dependable remote water level indication and clearer probe maintenance insight. It works well in facilities that need control room visibility, remote indication, and efficient boiler drum monitoring.

Common applications include:

  • Boiler steam drum water level indication
  • Power generation and cogeneration facilities
  • HRSG applications
  • Process boilers
  • Boiler level indication upgrades
  • Existing Eye-Hye system retrofits
  • High-pressure boiler applications
  • Frequent cycling boiler applications
  • Control room water level monitoring
  • In-plant remote indicator locations
  • EPC and OEM boiler packages
  • LevelMax systems that combine local and remote drum level monitoring

Documents

Reliance_Eye-Hye-Brochure_June2026_Westech.pdf

Manufacturer Info

Clark-Reliance® Corporation is a global leader in the level indication and control, sightflow indication, filtration and separation industries. The company’s well-known brands constitute the broadest line of level instrumentation for boilers and other equipment found in utilities, refineries, chemical processing and other industries.

Website: https://www.clarkreliance.com/

SPECS

Product:
Reliance Eye-Hye® SmartLevel™ Remote Water Level Indication System.
Manufacturer:
Clark-Reliance.
Product Type:
Boiler water level indication system.
Primary Function:
Remote boiler drum water level indication with smart probe diagnostics.
Technology:
Conductivity probe sensing with patented self-diagnostic sensor technology.
Patent:
US Patent 9329069 B2.
Blowdown Notification:
Blue indicator light alerts operators when probe cleaning is required.
Indicator Styles:
SIM Standard Size and SIS Compact Size.
Indicator Colours:
Red, green, and white level indication with blue blowdown notification.
Normal Level Reference:
White lights highlight normal water level.
System Status:
Indicator alerts operators to system errors and failed modules or peripherals.
Remote Indicator Distance:
Up to 1 mile or 1.61 kilometres from the control unit.
Indicator Wiring:
4-wire circuit with 18 gauge shielded cable for remote indicator connection.
Indicator Power Consumption:
12-light indicator typically uses 8 watts with a 12-watt maximum draw.
Control Unit:
SC Series modular control unit.
Control Unit Design:
Rugged vibration-resistant connections with wire guides for incoming wiring.
Control Unit Power:
85 to 264 VAC, 50/60 Hz.
Typical Control Unit Power Consumption:
25 watts for a typical 12-probe channel control unit and 55 watts for a typical 24-probe channel control unit.
Relay Module:
Six field-selectable switches for alarm or trip levels.
Relay Ratings:
10 Amp at 120 VAC or 28 VDC and 7 Amp at 240 VAC.
Control Features:
Lamp test, voting logic, system fault or blowdown indication, level detection sensitivity, actuation delay, and release delay.
Power Supply Options:
24 VDC source or second backup 24 VDC or 120/240 VAC source.
Output Options:
4-20 mA output, additional relay module, and Smart Relay module.
Base Enclosure:
Weatherproof NEMA 4, IP66 enclosure.
Optional Enclosure:
Stainless steel NEMA 4X, IP66 enclosure.
Classified Area Options:
Class I, Div. 1 or Div. 2, Groups B, C, and D models available.
Barrier Option:
Barrier kit for probe circuits and optional classified area enclosures.
Standard Probe Configurations:
10, 12, 20, and 24 probes.
Probe Spacing:
1 inch or 25 mm minimum centres.
Electrolev Pressure Classes:
EL450 to 450 PSI, EL1000 to 1000 PSI, ZB1800 to 1800 PSI, and ESB3000 to 3000 PSI.
Traditional Probe Ratings:
T Type to 450 PSI and V Type to 1000 PSI.
Brazed Probe Ratings:
ZB Type to 1800 PSI and FB or FSB Type to 3000 PSI.
Vessel Connection Options:
Flanged, male socket-weld, female socket-weld, and other types or sizes on request.
Standard Vessel Connections:
3/4 inch, 1 inch, and 1-1/2 inch male socket weld pipe projections.
Drain Connection Options:
Extended pipe or flange connections.
Junction Box Options:
Integrally mounted NEMA 4 or NEMA 4X weatherproof pre-wired junction box.
Insulation Jacket Option:
Custom removable 2-inch thick jacket for outdoor service and contact surfaces up to 700°F or 371°C.
Availability:
Canada-wide through Westech Industrial.

PRODUCT FAQ's

What does the Eye-Hye SmartLevel system do?
The Eye-Hye SmartLevel system provides remote boiler water level indication. It also monitors probe condition and alerts operators when probe cleaning is required.
What does the blue light mean?
The blue light means a blowdown is due. It tells operators that the probes need cleaning to maintain accuracy and reliability.
Can Eye-Hye SmartLevel reduce unnecessary blowdowns?
Yes. The system alerts operators when blowdown is required. Therefore, teams can reduce frequent blowdowns and help limit probe and valve wear.
Can the system identify probe or module problems?
Yes. The Eye-Hye SmartLevel system can distinguish contaminated probes from probes that need replacement. It can also pinpoint module or peripheral failures.
Can Eye-Hye SmartLevel upgrade an existing Eye-Hye installation?
Yes. Existing Eye-Hye probe columns and probes can upgrade without modifications. Remote and local LED indicators also fit existing panel cutouts.
Can Westech support service and custom fabrication?
Yes. Westech Industrial can support selection, service requirements, and project coordination for boiler level indication applications. Westech can also provide custom fabrication support for panels, enclosures, and integrated project needs.
Is the Eye-Hye SmartLevel system available in Canada?
Yes. The Reliance Eye-Hye SmartLevel remote water level indication system is available Canada-wide through Westech Industrial.