Product Support

More Than a Product. Support You Can Count On.

When you purchase industrial measurement, analytical, process control and safety products from Westech Industrial Ltd., you gain access to an experienced technical team that understands the products we sell and the applications they support.

From product selection and start-up to troubleshooting, maintenance, repair and ongoing technical support, our team is here to help you get reliable performance throughout the lifecycle of your equipment.

24/7 Product Support
Technical help when you need it.
Product Expertise
Experienced support for the products we sell.
Lifecycle Support
From start-up through maintenance and repair.
Support Across Canada
Regional expertise backed by a national team.

PRODUCT SUPPORT ACROSS CANADA

Western Canada Support Icon
Calgary, Alberta

WESTERN CANADA SUPPORT

Westech Industrial Ltd.’s Western Canada technical service team provides specialized support for the products and systems we sell, helping customers get reliable performance throughout the lifecycle of their equipment. Based in Calgary, our experienced team supports analytical, instrumentation, process control, safety and mechanical equipment through technical assistance, testing, troubleshooting, maintenance and repair.

  • Analyzer, CEMS & specialty analytical support
  • RATA & site acceptance testing
  • Process instrumentation & safety systems
  • PLC programming, VFD & electrical panel support
  • PVRVs, flame arresters & tank protection equipment
  • Equipment inspections, repairs & evaluations
  • Mobile testing & field recertification
  • Product & technical training
  • Loaner & rental equipment programs
  • Hot-shot service for critical equipment
Eastern Canada Support
London, Ontario

EASTERN CANADA SUPPORT

Westech Industrial Ltd.’s Eastern Canada technical service team provides specialized support for the products and systems we sell, with particular expertise in analytical, instrumentation, process control and safety equipment. Based in London, our experienced team supports customers with testing, troubleshooting, maintenance, repair, modifications and technical assistance for individual instruments and integrated systems.

  • Physical property analyzer support
  • Gas chromatograph service & support
  • Continuous gas analyzer & CEMS support
  • RATA & site acceptance testing
  • Sample conditioning system support
  • Process instrumentation & safety systems
  • Equipment testing, repairs & evaluations
  • Equipment modifications & upgrades
  • Integrated system technical support
  • Product & technical training

SPECIALIZED SERVICE & SUPPORT

SERVICE DOCUMENTS & FORMS

Learn more about Westech's technical service capabilities across Canada. 

Complete this form when returning equipment to Westech for inspection, service or repair. 

Complete the required decontamination information before returning applicable equipment for service. 

NEED PRODUCT SUPPORT?

Contact our technical service team.

1-800-912-9262

24/7 Product Support

1-800-775-6129

24/7 Product Support

EMAIL SUPPORT

sales-west@westech-ind.com
sales-east@westech-ind.com

We'll respond as soon as possible.

SUPPORT SERVICES INQUIRY

Provide some information about your equipment, application or service requirement, and our technical support team will connect you with the appropriate Westech specialist.